Warranty Policy

Lifetime Color Warranty

At Vortex, every product comes with a Lifetime Color Warranty. We stand behind the quality and color of our jewelry.

If your product's color fades, peels, or changes due to a manufacturing or coating issue, we will provide a replacement.

Warranty Coverage

• The warranty applies to every Vortex product.
• It covers color fading or discoloration caused by a manufacturing or coating issue.
• Warranty claims may require photos or videos of the product for verification.

Warranty Exclusions

The warranty does not cover damage caused by:

• Scratches or physical damage
• Improper use or handling
• Exposure to harsh chemicals
• Perfumes, lotions, or other cosmetic products
• Normal wear and tear

To make a warranty claim, contact Vortex customer support with your order details and clear photos or videos of the product.